FundRobot » Fund of Funds » Write letter of complaint heeeelp!!!!!!!!?

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Old   #1 (permalink)
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Default Write letter of complaint heeeelp!!!!!!!!?

Hello*

thank you for entering in my post*

I entered a Barclays bank, to open a new monthly saving account with relating payment of 250 due to start the following day, by standing order from my debit account

The Banker didn't show me anything regarding this new account, as well as didn't give me any information according it neither written or spoken



On the following day I've been charged of 8 against my account as it was no possible to pay the above mentioned amount because of lack of funds into my debit account

National Debt line suggested to me to write a letter of complaint

LETTER
______________________________________
COMPLAINT regarding lack of information concerning a payment for a monthly saving account

On 10th of October 2012 I entered a Barclays Bank in (City), where my account is, to open a new monthly saving account with relating payment of 250 due to start the following day, by standing order from the debit account number XXXXXXXX short code XXXXXX

The Banker didn't show me anything regarding this new account, as well as didn't give me any information according it neither written or spoken

On the following day 8 was charged against my account as it was no possible to pay the above mentioned amount because lack of funds into my above mentioned debit account*

On the 12th of October I entred again the Barlays bank to allow the Bankar to solve this matter but it has not worked

For the above mentioned reason I ask 8 to be refunded into my account

Please attent to this matter within 7 days or I shall be taking further action

yours truly*

Surname Name

ps: I attach a copy of the letter regarding the meeting which reports day, time and name of the Personal Banker and a letter concerning the Returned Transactions
______________________________________
basically I want to attach*
1) the letter regarding the appointment which report date (10 October 2012) and time and name of the Personal Banker I talked to
2) The Returned Transactions which is dated 11 October 2012 and reports the the 8 of fee and details of my debit accoun

I add that this is not my first monthly saving account and it has never happened before as the first payment had been always made from the Banker who opened the account for me

This monthly saving account was not the first and I've never been charged of 8 before, as the first payment has been always made from the banker who opened the account
In addition how can I know that the way to make the first payment has been changed if you don't show me my account
it was enough only showing me my account that day to not have this problem, or if he wanted me to make the payment for some reasons, he had to give me more time and not just 9 HOURS

please help me to write this letter

thank you very much in advance for your help
Safetylong is offline   Reply With Quote
Old   #2 (permalink)
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Posts: 96
Default Write letter of complaint heeeelp!!!!!!!!?

this happens to me all the time go into the bank and jump up and down as i did, you will be given the fees back as it is not your fault, if you still do not get anywhere go to the ombusmen, hope this has helped x
doolcanobia is offline   Reply With Quote
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Old   #3 (permalink)
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Posts: 350
Default Write letter of complaint heeeelp!!!!!!!!?

I might have been able to give you some help, but I just couldn't force myself to read all that. English is obviously not your first language.
uggs for sale is offline   Reply With Quote
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