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Default what would the most important factors which customers would look for in a bank in the next few years

they need to do a lot their image is appalling recent large bonuses when actually the bank is losing money the many forms of malpractice they have been fined for the scandal of Libor now there's rumblings of foreign exchange dealings realistically speaking it's going to take an enormous radical change to banks to gain customer trust again they are morally corrupt and to set in their ways it actually needs a new way of banking customers would jump at the chance banks have the monopoly
people are actually forced into using them the system is run by them thus their arrogance the people actually hate them but have no other option this is the truth for the customer behind the welcoming smile lurks the wolf

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